PRIVACY
Privacy
How Matter of Place handles personal information, written for California residents.
Who is responsible
Omnikom LLC is responsible for the personal information described on this page. Its postal address is 30 N Gould St Ste R, Sheridan, WY 82801, USA. Matter of Place is a product of Omnikom LLC.
For privacy questions write to privacy@matterofplace.com.
What we collect
| Category | What | Source | Purpose | Kept | Who receives it |
|---|---|---|---|---|---|
| Identifiers | Name, email, phone, and an IP address held only as a hash for rate limits and rights records. | You, through the forms. | To reply to you, run the service and limit abuse. | Inquiries 24 months, privacy requests 24 months. A hashed IP address is deleted from rate-limit records after 25 hours; one stored with an inquiry, a privacy request or a rights confirmation stays with that record. | Our hosting, database and email providers. |
| Commercial information | Submission, invoice and payment records. | You, through the submission form and our replies. | To review, publish and invoice a property. | For as long as the record is needed to run the service and for accounting. | Our database and email providers. |
| Professional information | Whether you are an agent or the owner, your brokerage and your role. | You, through the submission form. | To credit a property correctly and route replies. | Anonymised 24 months after your last request. | Our database and email providers. |
| Internet activity | Page views and events. | Your browser. | To see which pages are read. | Raw events 90 days, daily totals 13 months. | Our database provider. Google Analytics, only after you allow analytics. |
| Audio, visual and similar information | Photographs supplied by agents and owners. | The person who submits the property. | To review the property and, once accepted, publish it. | Declined photographs 90 days. Accepted photographs while the property is published. | Our hosting, storage and image processing providers. |
We draw no inferences about you. We collect no sensitive personal information.
Where it comes from
It comes from you, through the forms on this site, and from your browser, through analytics once you allow them.
How we use it
We use it to answer inquiries, review and publish submitted properties, send the messages you ask for, invoice accepted properties, keep the site working and understand which pages are read.
Who receives it
Service providers that work for us under contract, and only on our instructions: hosting and delivery of the site, the database and file storage, email delivery, error reporting, and the preparation of images and video from photographs supplied to us. Google Analytics counts page reads, only after you allow analytics.
An AI writing assistant receives the facts of a property when a caption is drafted. A person reviews every caption before it is used.
Meta, X and LinkedIn receive only what we post. Omnikom LLC receives the inquiries forwarded to it. The person who submitted a property, an agent or its owner, receives the messages sent about that property.
How long we keep it
| Record | Kept for |
|---|---|
| Photographs from a declined submission | 90 days |
| Inquiries, until the sender's details are removed | 24 months |
| Details of a person who submitted a property, after their last request | 24 months |
| Privacy requests | 24 months |
| Raw analytics events | 90 days |
| Daily analytics totals, which hold no personal data | 13 months |
| Newsletter signups that were never confirmed | 30 days |
| Email addresses in sent-message and delivery records | 90 days |
| Hashed IP addresses in rate-limit records | 25 hours |
Audit records are kept.
Cookies and analytics
Google Analytics loads only after you allow analytics. Nothing loads for anyone who has not chosen. Our own events are anonymous. You can change your choice at any time on the privacy choices page.
The full list of cookies is on the Cookies page.
Your California privacy rights
You can ask to know what we hold about you, to have it deleted, to have it corrected, and to opt out of the sale or sharing of personal information. We do not treat you differently for asking.
Use the privacy request form, or write to privacy@matterofplace.com. We confirm receipt by email as soon as the request arrives, and we check identity by asking you to reply from the address you gave. An authorised agent may ask for you. We respond within 45 days.
Do Not Sell or Share My Personal Information
We do not sell personal information and we do not share it for cross-context behavioural advertising. There is nothing to opt out of.
You can still record the request on the privacy request form. A Global Privacy Control signal from your browser is treated as a refusal of analytics cookies.
Children
This site is not directed to children under 16, and we do not knowingly collect their information.
Changes to this policy
Last updated . A change to this page is dated here.
Contact
privacy@matterofplace.com, or the contact page.